Emotion-Aware AI Chatbots as Emotional Support: Reducing Communication Anxiety and Boosting Willingness to Communicate among EAP Learners
Foreign language anxiety (FLA) persistently constrains willingness to communicate (WTC) among English for Academic Purposes (EAP) learners, and existing AI language tools address this affective dimension inadequately. This exploratory study investigates the extent to which an emotion-aware AI chatbot, deployed as a rea...