Aspect-Based Sentiment Analysis (ABSA) of Ventela Shoe Reviews on TikTok Shop Using Fine-Tuned IndoBERT
The massive volume of consumer reviews on the social commerce platform TikTok Shop makes it difficult for local shoe brands such as Ventela to understand consumer perception in a structured manner, while Indonesian-language Aspect-Based Sentiment Analysis (ABSA) studies on this platform remain very limited. This study...