Evaluasi SOP Layanan Antar Alfagift dalam Meningkatkan Efisiensi Operasional dan Kepuasan Konsumen Toko Sapa Alfamart Nguwok
This study aims to evaluate the Standard Operating Procedures (SOP) implemented through the Online Order Application (Aplikasi Pesanan Online / APO) at Toko SAPA Alfamart Nguwok to enhance operational efficiency and customer satisfaction. Amid the growing trend of online shopping via Alfagift, the role of the SAPA (Sia...