A. Kurniawan

Design and Build a PPPoE-Based Proactive Network Monitoring System with Real-time Notifications to Accelerate Customer Disruption Handling

Background: PT X faces serious challenges in managing network outages because the monitoring process is still fully manual, relies on customer reports, and lacks an automatic notification mechanism. This condition leads to an average of 15 disturbances per day among 250 active clients that are not handled promptly, res...