Review
Open access
Jul 2026
Analisis Sentimen Berbasis Aspek pada Ulasan Aplikasi Layanan Publik
The results of the study show the dominance of negative sentiment in both main aspects, as well as the discovery of inconsistencies between textual sentiment and numerical ratings in some user reviews, which indicate that numerical ratings do not fully represent the actual user experience.
Sri Lestari, Mesra Betty Yel, Abror Khanif
· JURNAL ILMIAH SAINS TEKNOLOG... · 0 citations