Author

Afifah Kashif

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Review Oct 2026

Beyond the Monolithic Interface: A Research Agenda for Plural Conversational AI

This narrative review identifies three related harms produced by the single-voice chatbot interface and proposes multi-persona interfaces, in which multiple personas are presented to the user simultaneously, as a cost-effective intervention that addresses all three harms at once.

Avijit Ghosh, Afifah Kashif, Isabelle Kohout et al. · 0 citations

#human-computer interacti... Review Oct 2026

Beyond the Monolithic Interface: A Research Agenda for Plural Conversational AI

The current paradigm of artificial intelligence (AI) design elevates conversational chatbot interfaces, making them the default mode through which hundreds of millions of people interact with AI systems globally. This narrative review identifies three related harms produced by the single-voice chatbot interface, drawin...

Avijit Ghosh, Afifah Kashif, Isabelle Kohout et al. · 0 citations