A cross-contextual meta-analysis of agentic AI in retail and supply chain operations: efficacy and implementation insights
Abstract Agentic artificial intelligence (AI) systems are increasingly deployed in retail and supply chain operations, yet the empirical evidence for their efficacy has never been systematically quantified. This meta-analysis synthesizes 19 studies (total $$N = 5{,}292$$ ) to quantify the impact of agentic AI on operat...