Andrei Bonamigo

Lean office approach to the contracting of technical service providers in the oil and gas industry

This study applies lean office principles to reduce lead time in contracting specialized technical service providers by eliminating waste, simplifying procedures, and fostering continuous improvement. An action research design was adopted. The current process was examined through value stream mapping based on interview...

Next-gen supply chain integration: a data-driven analysis of integration of supply chain with industry 4.0 norms

Lean Service 5.0 in credit decision-making: driving digital transformation and operational efficiency in the banking sector

The results show that LS5.0 speeds up decision-making by automating data processing and eliminating redundant steps, improving analytical accuracy and reducing waste, however, respondents highlighted challenges such as resistance to change and misalignment between credit and technology teams.