Anne Sigrid Refsum

"YES! YES! I absolutely love this insight!" Affirmative Narration as Interactional Strategy in Dialogues with LLM Chatbots

This article analyses narrative mechanisms that are common in dialogues with LLM chatbots. In combination, these mechanisms produce an interactional strategy for maximising user engagement, which we call affirmative narration. Affirmative narration serves to convince users of the chatbot’s utility. We analyse three...