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Author

Atiya Avery

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Review Jul 2026

Technology-Driven Skill Degradation and Organizational Resilience in the Era of Automation and AI: An Integrated Systematic Review and Research Agenda

As organizations increasingly rely on automation and AI-enabled technology, technology failures and disruptions can cascade into operational breakdowns when technology-driven skill degradation (TDSD) erodes employees' essential skills for effective workarounds that enable resilient processes. We build on the skill obso...

Atiya Avery, Michael Dinger, Christian Maier · 0 citations

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