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Bambang Arwanto

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Open access Oct 2026

The Effect of Digital Government Service Integration on Public Trust through Public Service Quality: A Study on Digital Government Service Users in Indonesia

Fragmented digital government services can undermine service quality and public trust through inconsistent information, repeated data entry, and disconnected administrative processes. This study examined the relationship between digital government service integration and public trust, with public service quality as a m...

Bambang Arwanto · 0 citations

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