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Sponsored Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt

Author

Ben Thornton

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Conference

Dynamic Staffing for Healthcare Contact Centers: A Simulation-Optimization and Forecasting Approach to Enhance Patient Experience and Efficiency

Healthcare contact centers play a critical role in the patient care pathway, handling tasks including appointment scheduling, cancellations, patient registration, and records verification. Optimal staffing is vital to enhance service quality, patient safety, and experience. However, variability in call and referral vol...

Anupama Ramachandran, Ben Thornton, Steven Alexander · 0 citations

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