Author

Ben Wilson

2 papers indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

#human-computer interacti... Preprint Sep 2026

Situated Action in Pre-Hospital Critical Care Dispatch: Identifying where and how Algorithmic Assistance might be useful in the daily work of specialist Emergency Medical Dispatchers

This study uses ethnographic immersion and observation as contextual inquiry to understand situated action at an Emergency Medical Dispatch critical care hub. The work is a response to the urgent need to recruit context-specific knowledge and participation into design that helps to narrow the AI Chasm - the gap between...

Ben Wilson, Matt J. Roach, Greg Browning et al. · 0 citations

Review Open access

Hybrid human-algorithm systems to support situated clinical decision-making with an empirical study in dispatch of pre-hospital critical care

This thesis investigates hybrid human-machine combination in decision-making and makes four contributions, including an approach to designing for hybridity that lays out the dimensions of human-machine combination drawn from an extensive review of relevant theory and of recent studies.

Ben Wilson · 0 citations