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Sep 2026

Managing human–AI collaboration: A strategic dilemma for livestreaming platforms

Generative artificial intelligence (AI) is transforming digital platforms by reshaping customer interaction, organizational decision-making, and platform strategy. This teaching case presents a strategic dilemma in which managers must determine how AI should be integrated into a livestreaming platform after AI-powered...

C. S. Chen, C. C. Liu · 0 citations
Open access Aug 2026

AI Technical Competence and Algorithmic Trust in Strategic Decision Making

Results show that AI Technical Competence (AITC) significantly predicts Algorithmic Trust, which fully mediates the link to Strategic Decision Quality, and Crucially, Task Complexity exerts a “dampening effect,” weakening the impact of trust on quality in hyper-complex scenarios.

C. C. Liu, C. S. Chen · 0 citations

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