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Open access Sep 2026

Financial Literacy and Financial Resilience: The Mediating Roles of Self-Efficacy, Financial Behavior, and Financial Well-Being: Evidence from Batam City

Managing personal finances has become increasingly challenging amid changing economic conditions, rising living costs, and growing financial uncertainty. This study examines the relationship between financial literacy and financial resilience by investigating the mediating roles of financial self-efficacy, financial be...

Dewi Khornida Marheni, Andy Chua Eng Xian, C. Candy · 0 citations
Review Open access Aug 2026

The Impact of CSR and Product & Service Quality on Corporate Reputation: A Cross-Cultural Study of International Hotel Chains in Batam City

This study examined the effects of Corporate Social Responsibility (CSR) and Product and Service Quality (PSQ) on Corporate Reputation (CR), with National Culture (NC) as a moderating variable, in the context of international hotels in Batam City. Using a quantitative survey approach, data were collected from 261 hotel...

Yandi Suprapto, C. Candy, Dina Nur Isnaeni · 0 citations

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