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C. F. Okeke

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Review Open access Sep 2026

Total Quality Management (TQM) and Organizational Performance: An Exploration of Issues

This paper explores critical issues of Total Quality Management (TQM) and how it is associated with organizational performance. It relies on the international body of literature and case-based experiences to focus on the essence of TQM as a systemic and strategic philosophy relying on leadership commitment, quality-cul...

C. F. Okeke · 1 citation · ⚡1

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