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Sponsored Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt Design Multi-Agent AI Systems Using MCP and A2A: Engineer your own Pyt

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C. Wang

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Preprint Aug 2026

Self-evolving Agentic Customer Support System at LinkedIn

Enterprise support agents operate in rapidly changing environments where policies, product capabilities, and knowledge bases evolve continuously, making static assistants brittle and costly to maintain. We present LinkedIn's self-evolving agentic support system, which integrates retrieval-augmented generation with evol...

C. Wang, Mengdie Tu, Qianyu Zhang et al. · 0 citations

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