Why This and Not That? A Collaborative Reflection Approach for Understanding Thought Coverage in Decision Making Support Dialog
This work pauses a reflection-support agent when it would normally redirect the conversation, surface its observation, and asks users to interpret the pattern and decide how to proceed, and derives a taxonomy of nine interpretation categories and shows that similar reflective states can call for substantially different follow-up actions.
Morita Tarvirdians, Hayley Hung, Catharine Oertel
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