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Chris Schmitz

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#large language models Open access Oct 2026

Characterizing Agentic Flooding of Government Services

AI agents are making it easier for the public to interact with government, such as by helping them apply for benefits, understand complex policies, and make their opinions heard. Although improving service accessibility is beneficial, any resulting surges in demand could strain unprepared government services. We term s...

Chris Schmitz, Lewis Hammond, Alan Chan · 0 citations

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