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Author

Christopher Raj D

2 papers indexed here

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Open access Aug 2026

A Study on Customer Satisfaction Towards Last-Mile Delivery Services in the E-Commerce Sector

-The rapid expansion of the e-commerce industry has transformed the retail sector by enabling customers to purchase products conveniently through digital platforms. Among the various stages of the supply chain, last-mile delivery plays a significant role in determining customer satisfaction because it represents the fi...

Mohammed Ishaq, Christopher Raj D · 0 citations
Open access Aug 2026

Impact of Digital Transformation on Logistics and Supply Chain Performance: A Study of Blinkit

-The rapid growth of quick-commerce has transformed logistics and supply chain management through the adoption of advanced digital technologies. Companies are increasingly integrating Artificial Intelligence (AI), Internet of Things (IoT), Big Data Analytics, Cloud Computing, and automation into their operations to imp...

N. Vishwanatha, Christopher Raj D · 0 citations

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