Adapting from Downturns: Prediction of Long-Term Conversational-Skill Development in Mental-Health Crisis Counselors
How do people learn to become better conversationalists? This question is especially important in the context of mental-health counseling, where conversational skills are essential, yet volunteer counselors often have limited access to supervision and structured feedback. Understanding how counselors develop their abil...
V. Nguyen, Lillian Lee, Elizabeth A. Olson et al.
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