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Author

D. Faizal

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Open access 2026

Factors and Industry 4.0 Technology Adoption among ICT Service Smes in Malaysia: A Descriptive Assessment

This study provides a descriptive assessment of the factors associated with Industry 4.0 adoption and the current level of implementation of eleven Industry 4.0 technologies among ICT service Small and Medium Enterprises (SMEs) in Malaysia. Drawing upon a sample of 150 respondents from registered Malaysian ICT service...

Y. Hisham, N. Rashid, S. Al-shami et al. · 0 citations
Review Open access Aug 2026

Dynamic Capabilities and Digital Competitiveness: A Sustainability-Focused Research Agenda for ICT Service SMEs in Developing Economies

It is argued that dynamic capabilities enable ICT service SMEs to respond effectively to environmental changes, strengthen digital competitiveness, and achieve sustainable competitive advantage.

S. Shami, N. Rashid, Y. Hisham et al. · 0 citations

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