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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

D. Kirana

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Review Open access Aug 2026

Operationalizing the Last Mile: A Sentiment Analysis Approach to Delivery Quality in Indonesian Mobile Commerce

Last-mile delivery is a critical determinant of customer satisfaction in platform-based e-commerce. However, specific delivery failures that generate negative customer sentiment mechanisms remain insufficiently understood. Especially in rapidly expanding Southeast Asian markets, which are characterized by island geogra...

Sulwani Husna Afrizal, D. Kirana, I. Kamal · 0 citations
Review Open access Aug 2026

Risk and Innovation In Technology Startups: Mapping The Intellectual Structure and Future Research Directions

This study maps the development, intellectual structure, and emerging research directions of literature on risk and innovation in technology startups. Using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, 54 Q1 Scopus-indexed articles published between 2022 and 2026 were selec...

I. Kamal, D. Kirana, Shadra Kusumanagara · 0 citations

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