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Desi Andriastuti

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Conference Open access Aug 2026

ANALYSIS OF ISO 9001:2015 QUALITY MANAGEMENT SYSTEM IMPLEMENTATION IN IMPROVING THE OPERATIONAL PERFORMANCE OF OUTSOURCING COMPANIES: A CASE STUDY OF PT TRISAKA

This study aims to analyze the influence of implementing the ISO 9001:2015 Quality Management System (QMS) and its impact on the operational performance of PT. Trisaka Cilacap, an outsourcing company. The primary focus of the research includes how the clauses of ISO 9001:2015—such as the process approach, risk-based th...

Desi Andriastuti, D. L. Indyastuti · 0 citations

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