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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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E. K. Jayampathi

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Review Open access Aug 2026

Reverse Logistics and Customer-Perceived Value: The Mediating Effect of After-Sales Service Quality in Electronic Retail Sector, Sri Lanka

This study examines the impact of effective reverse logistics (RL) practices on Customer Perceived Value (CPV) in Sri Lanka’s electronics retail sector, with particular attention to the mediating role of after-sales service quality (ASSQ). Although RL has been widely examined from operational and sustainability perspec...

P. S. D. Punchihewa, E. K. Jayampathi · 0 citations

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