Long-running multi-turn interactions with chatbots and agents are now common, and a correct response often depends on remembering earlier details, tracking later revisions, identifying intended objects or referents, and withholding action when required conditions are unmet. Existing multi-turn benchmarks typically cover short exchanges and do not fully evaluate these capabilities in long multi-turn interactions, particularly in Chinese, while offering limited insight into how and why models fail. To address these limitations, we analyze real chatbot failures to identify six recurring mechanisms and use them to define six controlled evaluation modes in Hy-MultiTurn, a Chinese benchmark for deep multi-turn dialogue understanding. The six modes evaluate constraint memory, precise execution, constraint synthesis, object localization, action suppression, and reference resolution. Across the six modes, we construct 209 controlled tasks spanning 12-76 turns, with dialogue length, irrelevant-topic distraction, and colloquial phrasing adding further difficulty. Evaluation of 22 frontier model configurations shows that Hy-MultiTurn is broadly challenging, as even GPT-5.5, the strongest overall configuration, satisfies all requirements in only 41.1 percent of responses and no model performs best in all six modes.
Eileen Ye, Ji-Hua Tao, Yaoming Li et al.· 0 citations
E-Bench is introduced, a fully synthetic benchmark with 323 state-changing tasks across three product domains: Honor of Kings, QQ Music, and Tencent Meeting, and it shows that multi-step tool use remains challenging: Pass^3 stays below 60% for the strongest models, and even with code execution in the E-Bench-Code extension, reliability remains below 70%.
Weihuang Zheng, Tianyuan Zou, Eileen Ye et al.· 1 citation