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Author

Endra Saputra

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Review Open access Sep 2026

Implementasi E-CRM Berbasis Web untuk Pengelolaan Hubungan Pelanggan pada Toko Adha Busana

ABSTRACT The development of information technology encourages small businesses to utilize digital systems to improve customer service and business management. Toko Adha Busana still faces challenges in conventional customer relationship management, including manual sales recording, unstructured customer data, poorly d...

M. Hasibuan, Fauriatun Helmiah, Endra Saputra · 0 citations

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