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Enrico C. Lucero

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Open access Aug 2026

DEVELOPMENT AND ACCEPTABILITY OF AN INTELLIGENT CHATBOT FOR STUDENT SERVICES IN EASTERN SAMAR STATE UNIVERSITY SALCEDO CAMPUS

The study successfully validated that the intelligent chatbot efficiently bridges communication barriers, automates repetitive administrative inquiries, and improves service accessibility, confirming that the application is highly usable, practical, and effective as an inclusive, assistive communication tool.

Gil G. Dialogo, Hershey Alburo-Abugadie, Enrico C. Lucero · 0 citations