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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

Author

Erick-Nicolae Furduescu

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Review Open access 2026

How Management Information Systems Transform Decision Making and Organizational Performance: From Traditional Systems to AI Enhanced Management

The main contribution of the article is the conceptual distinction between three managerial roles: manager as controller of information, manager as coordinator of integrated data and manager as critical evaluator of AI supported decisions.

Erick-Nicolae Furduescu, Răzvan Dina · 0 citations
Review Open access Jul 2026

AI DRIVEN CUSTOMER RELATIONSHIP MANAGEMENT AS A TOOL FOR MANAGERIAL AGILITY UNDER ECONOMIC UNCERTAINTY AND DIGITAL DISRUPTION: A SYSTEMATIC LITERATURE REVIEW

The results suggest that AI driven CRM creates value not only by automating customer management activities, but especially by improving the quality and speed of managerial decisions, but also argues that agility cannot be produced by technology alone.

Erick-Nicolae Furduescu · 0 citations

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