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Author

F. C. Ibekwe

1 paper indexed here

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Review Open access Sep 2026

Customer Care Services and Performance of Hotels in Owerri, Imo State, Nigeria

This study focused on the relationship between customer care services and performance of hotels in Owerri, Imo State. The study adopted descriptive survey research design, and questionnaire served as the instrument of data collection. The population of the study is made up of 161 management staff in the hotels under st...

Onyema Kelechi Peace, F. C. Ibekwe, Ohale Vinasus Williams · 0 citations

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