Open access
Aug 2026
Feeling Heard by a Machine: The Psychology of Perceived Understanding in AI Conversations
Perceived understanding in AI conversations is a psychologically constructed experience that is driven by interactional design, not by machine understanding, which not only boosts user engagement and trust but also introduces the risk of emotional over-attribution and reliance on AI systems.
Muhammad Muaavia Khalid, Binish Nawaz, Faiza Latif et al.
· Pakistan Journal of Positive... · 0 citations