Agentic AI as a Driver of Innovation and Change Management in Organizations: A Conceptual Review and Framework for Technology-Enabled Transformation
Purpose: This paper investigates the potential of Agentic Artificial Intelligence (AI) to be a driver of innovation and change management in organizations undergoing technology-enabled transformation. It addresses the impact of Agentic AI features, such as autonomy, reasoning, planning, tool use, memory, and multi-agen...