Analisis Kualitas Pelayanan Berbasis Online dalam Pembuatan Kartu Kuning terhadap Kepuasan Masyarakat pada Dinas Koperasi UMKM Transmigrasi dan Tenaga Kerja Kabupaten Rokan Hulu
This study aims to analyze the quality of online-based services in the issuance of yellow cards and their effect on public satisfaction at the Office of Cooperatives, MSMEs, Transmigration, and Manpower of Rokan Hulu Regency. The study employed a quantitative approach using a survey method through questionnaires distri...