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Author

Gladys Cindana Pardosi

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Conference Aug 2026

Comparing UX of Response Format Personalization in ChatGPT and Google Gemini: A UEQ and ISO 9241-11 Evaluation

The rapid development of Generative Artificial Intelligence (GenAI) has prompted growing interest in how personalization features influence user experience across different platforms. However, most previous studies have focused on the general usability of GenAI platforms and have not specifically examined how response...

Alvern Juverio Paulus, Gladys Cindana Pardosi, Henny Flora Panjaitan et al. · 0 citations

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