Jul 2026
The Impact of Security and Privacy Controls on Users' Emotional Engagement with Generative AI Chatbots
Controls enabling deletion of disclosures had the largest positive impact: these offerings outperformed technically sophisticated controls such as local-only processing and model training opt-outs, where participants expressed difficulty understanding the underlying mechanisms.
Jabari Kwesi, Jiaxun Cao, H. Cunningham et al.
· arXiv.org · 2 citations