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Hanh Nguyen

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Open access Aug 2026

BUILDING TRUST THROUGH AI: HOW INTERACTION FEATURES DRIVE IMPULSE BUYING IN LIVESTREAM COMMERCE

This study examines how AI-driven interaction features shape consumer trust and impulse buying behavior in livestream commerce within the Stimulus-Organism-Response (S-O-R) framework. AI-driven interaction is conceptualized through three dimensions: hedonic interaction, personalization, and adaptive support. Data were...

H. Ngo, Hanh Nguyen · 0 citations

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