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Open access Sep 2026

Privacy assurances and professional-boundary warnings in generative AI mental health chatbots: a randomized vignette experiment on calibrated trust, overreliance risk, and professional help-seeking intentions

Introduction Generative artificial intelligence (AI) chatbots are increasingly used by students to look up mental health information, seek reassurance, explore coping strategies, and identify possible sources of support. In such sensitive contexts, however, their use raises concerns about privacy, professional boundari...

Ze-Yu Zhang, Xiao-Mei Lu, Yin-Lan Zhang et al. · 0 citations

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