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Harwinder Kaur

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Review Open access 2026

STRATEGIC PERFORMANCE MEASUREMENT IN INDIAN PRIVATE SECTOR BANKS USING THE BALANCED SCORECARD: A CONCEPTUAL FRAMEWORK FOR SUSTAINABLE BANKING EXCELLENCE

The Indian banking sector has experienced remarkable transformation over the past three decades due to economic liberalization, rapid technological advancement, financial inclusion initiatives, regulatory reforms, and increasing customer expectations. Traditional performance evaluation systems that rely primarily on fi...

Harwinder Kaur · 0 citations

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