Hasbullah

Transformational Leadership and Work Environment Effects on Employee Engagement and Customer Service Quality

​Transformational Leadership and Work Environment Effects on Employee Engagement and Customer Service Quality

This study examines the relationships between transformational leadership, work environment, and employee engagement and customer service quality at PT Anak Tuha Abadi, including the mediating role of employee engagement. A quantitative cross-sectional study was conducted with 73 employees selected through saturated sa...

Determinants of Employee Performance: Tenure, Leadership, Work Environment, and Competence at Lampung Provincial KPU

​Determinants of Employee Performance: Tenure, Leadership, Work Environment, and Competence at Lampung Provincial KPU

This study aimed to analyze the effects of job tenure, transformational leadership, work environment, and competence on employee performance within the Lampung Provincial General Elections Commission (Komisi Pemilihan Umum/KPU). This study employed a quantitative explanatory research design. Data were collected through...

Analysis of the Impact of Leadership Style, Compensation, and Work Stress on Employee Turnover Intention

This study aimed to analyze the effects of leadership style, compensation, and work stress on employee turnover intention at PT Woori Finance Indonesia Tbk, Sumatra 2 Area. A quantitative survey method was applied to 71 employees using saturated sampling, with data analyzed through multiple linear regression using SPSS...