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Hee-Jin Park

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Book Open access Oct 2026

Beyond User Illusions: An Analysis of the Relationship Between Subjective Satisfaction and Objective Performance in Voice Agent Interaction

This study investigates how voice agent (VA) response styles and task cognitive levels affect users’ information processing performance and satisfaction in voice user interface environments. Prior research focused primarily on response length or naturalness, leaving a gap in how information structuring influences objec...

Seongah Youn, Jeewoon Jung, Hee-Jin Park et al. · 0 citations

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