Nobody Truly Agrees on Sentiment: Humans, Bespoke Tools, and LLMs Struggle with Social Media Texts
Social media is a rich source of real-time public sentiment, but widely used sentiment analysis tools are often applied without understanding their limitations. In this study, we evaluate the inter-rater reliability of three bespoke sentiment analysis tools (TextBlob, VADER, and Twitter-roBERTa-base) and three large la...
Himarsha R. Jayanetti, Sivakanesan Dhanushkanda, Hao Shuai et al.
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