The Role of Task Frequency and Complexity in Remote Assistance for Highly Automated Vehicles: Assessing Mental Load based on Eyetracking and Physiology
Guidance through remote assistants (RAs) is a key component for introducing driverless highly automated vehicle fleets (SAE level 4) into future mobility systems. RAs likely encounter situations with variable task demands depending on the frequency of incoming tasks and the complexity of the problems they encounter, po...