Review
Open access
Jul 2026
From institutional trust to AI adoption: a trust transfer and risk perception model of AI-enabled public service acceptance in China's digital government context
A trust-based mechanism connecting institutional trust, risk perception, AI service trust, and behavioral intention in China's digital government context is examined to indicate that perceived risk constrains acceptance of AI-enabled public services.
Huihui Wang, Shixin Zhu
· Frontiers in Psychology · 0 citations