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Open access Sep 2026

Development of an Intelligent AI Assistant for Customer Support Automation in a Travel Agency

Discusses the development of an intelligent AI assistant for automating customer support in a travel agency. The relevance of the study is due to the growing volume of customer requests and the need to improve service quality while reducing the workload on employees. An analysis of existing solutions (Chatbase, ManyCha...

I. Djamal · 0 citations

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