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I. M. H. Purnantara

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Open access Oct 2026

The Mediating Role of Tourist Digital Experience in the Relationship between E-Service Quality, Interaction Quality, and Behavioral Intentions: Evidence from Bongkasa Pertiwi Tourism Village

Background: Tourism villages are increasingly shaped by digital service encounters and human interactions. However, limited empirical research has examined how E-Service Quality and Interaction Quality jointly influence Behavioral Intentions through Tourist Digital Experience in community-based tourism villages. This s...

I. W. Sudarmawan, I. M. H. Purnantara, Kadek Wira Adi Saputra · 0 citations

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