Review
Open access
Aug 2026
User evaluation of AI- and human-generated responses in digital health communication: a paired survey study
The findings suggest that participants perceived the AI-generated response as aligning more closely with central user expectations for text-based health information, particularly regarding clarity and supportive language, although these findings should be interpreted cautiously given the substantial differences in leng...
C. Schulz, Patrycja Adämmer, Emma Fechner et al.
· BMC Health Services Research · 0 citations