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Isaac Malihambe Bangilizwe

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Open access Aug 2026

Assessing Perceptions of Artificial Intelligence’s Potential Impact on Decision-Making in South Africa’s Public Sector: A Case Study of the Gauteng Department of Social Development

Artificial Intelligence (AI) is increasingly recognised as a technology with the potential to support decision-making, operational efficiency, and service delivery in public institutions. In South Africa, interest in AI has grown through digital-transformation and Fourth Industrial Revolution initiatives. However, limi...

Isaac Malihambe Bangilizwe · 0 citations

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