The Influence of Physical Workload, Mental Workload, and Shift Work on Employee Performance Through Job Stress as a Mediating Variable at Hotel Grand Bydiel Cianjur
The hospitality industry requires readiness of human resources to deliver fast, accurate, and consistent service, so that job demands may increase the pressure experienced by employees. This study aims to analyze the effect of physical workload, mental workload, and shift work on employee performance through job stress...