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Review Aug 2026

The Impact of Logistics Service Quality on Consumer Satisfaction and Repurchase Intention in Cross-border E-Commerce: A Mediation Analysis

Purpose: The purpose of this study is to investigate the influence mechanism of cross-border e-commerce logistics service quality on consumer satisfaction and repurchase intention, with special attention to the mediating role of consumer satisfaction. Design/Methodology/Approach: Based on service quality theory, expec...

Jie Zhao · 0 citations

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