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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Joanna T

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Open access Sep 2026

A Study on the Impact of Delivery Operations on Last-Mile Delivery Performance in Quick Commerce

Quick Commerce platforms promise delivery within minutes, which makes last-mile delivery performance a critical determinant of the customer experience. This study examines the impact of delivery operations, namely Delivery Speed, Order Accuracy and Real-Time Order Tracking, on Last-Mile Delivery Performance in Quick Co...

Joanna T, R. Surendher · 0 citations

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